MSO Today
Rank late, blocked, stale, supplement, customer-response, and storage risk across every shop. Assign the next move or open the exact repair order.
For multi-shop operators
Run every shop from one view
AutoHound MSO is AutoHound's cross-location owner view. It ranks late repairs, blockers, waiting supplements, unanswered customers, storage exposure, and promise-date risk across every shop, then opens the repair order behind the issue.
Group control
Start with the shops that need attention
One ranked view and one morning email replace the location-by-location chase.
Group Daily Digest
See what changed overnight, which locations need attention, and the repair orders behind the numbers before the day starts.
Alerts you set
Notify group leaders when storage exposure, late repairs, or unacknowledged work reaches the limit the group set.
Staff announcements
Post a short notice every member shop's staff sees on their Today screen until they dismiss it or it expires.
Benchmarks and action plans
Compare fairly. Turn gaps into action
AutoHound uses rates and per-repair measures so larger shops do not look worse simply because they handle more work. New locations remain marked as ramping until the sample supports a fair comparison.
Compare late share, blocked share, on-time delivery, cycle time, WIP, and supplement lag
Separate established shops from locations that are still ramping
Give each improvement plan a baseline, target, owner, and due date
The whole network
See the group without merging the shops
AutoHound MSO consolidates the decisions leaders need while every location keeps its own records, users, schedule, accounting connection, and audit trail.
Portfolio view
Group financial rollup
Review WIP, delivered sales, payments, outstanding balances, storage exposure, goals, and trends by location.
Network Search
Find customers, VINs, plates, claims, vehicles, and repair orders across locations, then open the right shop.
Capacity
Compare booked and bookable hours for the next 14 days before another promise date is made.
Parts and vendors
Expose returns, backorders, receipt lag, invoice variance, and shop-specific vendor problems.
Insurers and DRPs
Compare volume, cycle time, on-time delivery, supplement approvals, and approval lag.
Quality
Track comebacks, reopened repair orders, and backward stage moves down to the repair order.
Floating staff
Assign access by location and role. Technicians see the job, not financial figures, everywhere they work.
Rollout and access
Add locations without losing local control
Track readiness across the group while each shop keeps its own setup and data.
Go-live readiness
Track the shop profile, team, first customer, message templates, capacity, and first repair order from one checklist.
Separate by design
Each location keeps its own timezone, schedule, QuickBooks connection, roles, records, and history.
Access that follows the person
Group leaders and floating staff receive only the locations and roles assigned to them.
MSO questions
How AutoHound MSO works
Does AutoHound MSO merge the shops' data?
No. AutoHound MSO gives authorized leaders a combined view while each location keeps its own records. Search results, reports, alerts, and drilldowns always show the shop they belong to.
How does AutoHound keep shop comparisons fair?
Benchmarks use rates and per-repair figures so shop size does not distort the comparison. Locations with limited history are labeled as ramping and are not ranked against established shops until there is enough data.
Can employees work at more than one location?
Yes. Floating staff can be granted access to specific shops under the role selected for each location. Technicians still see the work without seeing financial figures.
Built for MSOs
Bring the whole group into one clear view
Core plans are priced per location. Tell us about your locations and team, and we'll help confirm the right rollout.