Everything your shop needs to move repairs forward

Start with one ranked list of late jobs, promise risk, parts problems, stalled approvals, unread replies and vehicles ready for pickup.

Get an owner briefing before the doors open with the day's exceptions, yesterday's results and the shop's month-to-date pace.

Measure production, cycle time, sales, labor, parts, payments, supplements and total loss, with prior-period comparisons built in.

Trust what the shop looked like on that date, then export branded PDF or CSV reports for a DRP review, lender or accountant.

Add a public booking page to your website, Facebook and Google Business. Requests feed straight to AutoHound for your team to accept or decline.

Book drop-offs against labor hours, planned work, vacations, holidays, equipment limits and promised deliveries before the week is overloaded.

Text the customer a secure link to complete contact, vehicle, authorization and condition details before the car arrives.

Keep every customer, vehicle, claim and prior RO connected so a returning customer never starts from scratch.

Search from part of a name, phone, plate, VIN, claim number, color or damage description.

Scan the VIN with a phone camera or search it manually to start the RO from the correct year, make, model and vehicle.

Track fleet units, contacts, billing details and repair history without forcing a commercial account into a retail-customer workflow.

Run intake, estimate versions, supplements, assignments, parts, photos, messages, payments and delivery from the same RO.

See capacity and job risk before you make the promise, then surface a slipping repair early enough to call the customer first.

See who changed what and when across the repair. Keep the signed form, documents and complete history with the RO.

Print a windshield, dash or mirror tag with the RO details and a safe QR code that opens the right repair for signed-in staff.

Keep estimate totals, source files, and every supplement version together on the RO without overwriting earlier history.

A small Windows connector picks up supported estimates and supplements from CCC ONE, Mitchell, Audatex, and AdjustRite automatically.

See every supplement's amount, status, age and next follow-up so money waiting on an adjuster does not get forgotten.

Keep the carrier, claim, deductible, adjuster contact and prior communication on the RO, backed by one clean insurer directory.

Track teardown, storage, towing, admin charges, signed documents and payment without treating a total loss like a canceled repair.

See every RO by stage, promise risk, blocker, assignment and parts status on the shop screen or TV.

Move work forward from the board or phone while AutoHound records who moved it, when and why it moved backward.

Give staff a focused queue showing what is on their bench, what is next and which job is late, blocked or urgent.

Clock labor by RO and operation, compare booked with actual hours and see what each repair really cost.

Flag late jobs, stalled work, parts holds and other exceptions on the board before they become tomorrow's missed delivery.

See what is needed, ordered, backordered, received, returned and invoiced across every active RO, with status and ETA in one queue.

Create numbered purchase orders, scan parts at the truck and handle partial or over shipments without losing the order trail.

Photo scan vendor bills and match what was invoiced against what was ordered and received, including core charges and credits.

See which suppliers deliver on time and what parts margin you actually make with each one.

Track who has each vehicle, the service being performed, when it is due back, documents and reports received, and whether the sublet is cleared before delivery.

Walk the vehicle, tap damage on the diagram, capture photos and collect the customer's signed authorization the same way every time.

Capture photos from a phone or tablet, keep working offline when needed and store every document with the repair.

Crop and mark up a copy to show new damage, connect it to an estimate line and preserve the untouched original.

Send customers or adjusters only the photos and documents they need through a secure link with no new login.

Keep customer and adjuster conversations tied to the RO so anyone at the front office can see what was promised and reply.

Send milestone updates with fully customizable English and Spanish templates, quiet hours and consent controls.

Automatically text customers a secure tracking link when the RO is created. When staff approves a payment request, the same portal provides a secure way to pay before pickup.

Send adjusters estimate and supplement packages with photos and line items to approve. Mark up photos in AutoHound to show new evidence.

Use the right QC checks for the repair before calling it ready. Before close, confirm the zero balance, received parts, completed sublets, approved estimate and required reports, with permitted overrides kept on the RO.

Capture final condition photos, the signed delivery form and a PDF receipt so the handoff is documented as carefully as check-in.

Know what the customer owes and what the carrier still owes, with deductible and pay-type changes recorded instead of silently rebasing the balance.

After staff approves the amount, text a secure card or ACH payment link or let the customer pay through the portal. The payment posts to the correct RO automatically.

After delivery, automatically text customers for a Google review and route any problem reply straight back to the shop.

Give every employee their own identity with fast PIN switching, role-based access, sign-in alerts and clear attribution for every change.

Send late jobs, customer replies, parts issues and other exceptions to the person who can act, inside AutoHound or on their phone.

Use AutoHound on iPhone, Android phones, tablets and the shop's computers without installing separate desktop software.

Set stages, roles, templates, insurers, QC steps, the guided intake photo checklist, quiet hours and shop details, with guided setup that gets the team working quickly.

Let each employee use the entire product in English or Spanish, with a searchable help center available in both languages.

Import customer data, export the shop's records at any time and manage the subscription without a support ticket.